At 360agro.lk, we take your privacy very seriously. We are committed to protecting and respecting your personal information in accordance with this Privacy Policy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
Information We Collect
We may collect and process the following information about you:
- Information that you provide by filling in forms on our website, such as your name, address, email address, and phone number.
- Details of your visits to our website, including but not limited to traffic data, location data, weblogs, and other communication data.
- Information that you provide to us when you contact us for customer service or technical support.
Use of Information
We will use your personal information to provide you with the products or services that you have requested from us. We may also use your personal information to:
- Communicate with you about your order or request.
- Send you marketing communications that we believe may be of interest to you.
- Improve our website and our services.
Disclosure of Information
We may disclose your personal information to third parties in the following circumstances:
- If we are under a duty to disclose or share your personal information in order to comply with any legal obligation.
- In order to enforce or apply our website terms and conditions or to protect the rights, property, or safety of our customers, employees, or others.
- With your consent, in order to provide you with information about products or services that we believe may be of interest to you.
Security of Information
We take the security of your personal information very seriously. We use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
Your Rights
You have the right to access, correct, or delete your personal information that we hold. You also have the right to object to or restrict our processing of your personal information, and to withdraw your consent to our processing of your personal information. To exercise any of these rights, please contact us using the contact details below.
Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights under this policy, please contact us at: info@360agro.lk | 73 Padukka Road, Meegoda, Sri Lanka | 0112 995 155
Returns Policy
Conditions for Returns
The product must be unused, unworn, unwashed and without any flaws. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
The product must include the original tags, user manual, warranty cards, freebies and accessories.
The product must be returned in the original and undamaged manufacturer packaging / box.
Any issue related to any product or service should be brought to the notice of 360agro.lk within 2 days of the purchase.
Refund policy
360agro.lk management reserves the exclusive right to decide on refunding or replacing a product.
If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.
The time required to complete a refund depends on the refund method you have selected. Once we have received your product (2-3 working days) and it has undergone a quality control (1-2 working days), the expected refund processing times are as follows:
Refund Option Refund Time
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Cash Cash Refund – 1-2 working days
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Debit or Credit Card – Debit or Credit Card Payment Reversal 10-14 working days
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Cash on Delivery (COD) – Bank Deposit 4-5 working days
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.